Graduate Certificate: Conflict Management and Dispute Resolution


Learn more about the graduate certificate in Conflict Management and Dispute Resolution.

About the Certificate

The graduate certificate in Conflict Management and Dispute Resolution is designed for those interested in developing their skills to manage organizational demands for crisis management and resolution of employee disputes. The online format offers students flexibility in accessing resources, submitting assignments, and communicating online to accommodate demanding job constraints and challenging personal responsibilities.

Time Limit for Certificate Completion: 2 years

Campus Location: Online

Full-Time/Part-Time Status: The graduate certificate can be completed on a part-time basis. All courses are offered for seven weeks in synchronous or asynchronous formats, have no prerequisites, and can be taken in any order.

Non-Matriculated Student Policy: Non-matriculated students may take up to 9 credits before submitting an application.

Admission Requirements and Deadlines

Bachelor's Degree in Discipline/Related Discipline: All applicants must present credentials that are the equivalent of the appropriate baccalaureate degree at Temple University.

Certificate Requirements

Number of Credits Required to Complete the Certificate: 12

Required Courses:

CMGT 5002Leadership in Crises and Conflict Management3
CMGT 5004Cross-Cultural Leadership3
CMGT 5101Conflict Management Processes in the Workplace3
CMGT 5102Designing Workplace Dispute Systems3
Total Credit Hours12

GPA Required to be Awarded the Certificate: 3.0 minimum


Certificate Program Web Address:

Department Information:

Lew Klein College of Media and Communication

Office of Research and Graduate Studies

2020 N. 13th Street, 344 Annenberg Hall

Philadelphia, PA 19122-6015


Mailing Address for Application Materials:

Lew Klein College of Media and Communication

344 Annenberg Hall (011-00)

2020 N. 13th Street

Philadelphia, PA 19122-6015

Department Contacts:

Director of Graduate Admissions:

Kaitlin Pierce, EdD