Learn more about the Master of Science in Communication Management.

About the Program

The MS in Communication Management is a professionally oriented program focused on deep exploration of communication principles and practices. It features coursework in key areas such as audience analysis, communication strategies for emerging media, organizational communication, and research and data synthesis. Emphasizing strategic communication in the workplace and public communication, this program prepares entry-level and mid-career professionals to engage in effective communication campaigns as well as handle conflict and crisis management.

The MS program is offered completely online through an exciting combination of instructional formats. Students learn through both online interaction with faculty and by engaging with learning resources that they may individually access at their convenience.

Although not necessary for successful completion of the program, students may choose to focus on one of our socially relevant concentrations: Conflict Management and Dispute Resolution, Public Relations, or Strategic Communication and Cross-Cultural Leadership. Concentrations are displayed on the transcript upon graduation.

Time Limit for Degree Completion: 4 years

Campus Location: Online

Full-Time/Part-Time Status: The online program, which can be completed on a full- or part-time basis, is designed to be completed in one year. All courses are offered for seven weeks in synchronous or asynchronous formats, can be taken in any order, and have no prerequisites.

Areas of Specialization: Three optional concentrations are available to students in the Communication Management MS degree program:

  • Conflict Management and Dispute Resolution

  • Public Relations

  • Strategic Communication and Cross-Cultural Leadership

Job Prospects: Graduates of the MS in Communication Management program have gained the effective executive skills to manage different organizational demands such as crisis management, cross-cultural conflict, employee dispute resolution, leading diverse teams, and responsible decision-making in both corporate and non-corporate institutions. They are prepared to serve in corporate and nonprofit organizations, public and government relations, and public and political advocacy.

Non-Matriculated Student Policy: Non-matriculated students may take up to 9 credits before applying to the MS program.

Financing Opportunities: Merit scholarships are awarded on a competitive basis by the admissions committee.

Admission Requirements and Deadlines

Application Deadline:

Fall: February 15
Spring: November 1

Applications are accepted after the deadline, but late applications cannot be guaranteed merit scholarship consideration.

APPLY ONLINE to this graduate program.

Letters of Reference:
Number Required: 2

From Whom: Letters of recommendation should be obtained from evaluators who are able to provide insight into the applicant's potential for professional achievement and aptitude for graduate study.

Bachelor's Degree in Discipline/Related Discipline: All applicants must present credentials that are the equivalent of the baccalaureate degree at Temple University.

Statement of Goals: In approximately 1,000 words, explain:

  • How the MS in Communication Management program will advance your career goals and intellectual objectives, and
  • What interests, experiences, and academic or research achievements that you bring to the program.

This statement is used to assess your institutional fit, i.e., how you will benefit from our program and what you will contribute to our learning community. Toward this end, please review the descriptions of our program, curriculum and faculty, incorporating this content into your statement. The strongest statement integrates your answers to these prompts into a coherent essay.

Standardized Test Scores:
GRE: Optional. If provided, scores at or above the 65th percentile are expected.

Applicants who earned their baccalaureate degree from an institution where the language of instruction was other than English, with the exception of those who subsequently earned a master’s degree at a U.S. institution, must report scores for a standardized test of English that meet these minimums:

  • TOEFL iBT: 105
  • IELTS Academic: 7.0

Resume: Current resume or curriculum vitae required.

Writing Sample: If you elect to not submit GRE scores, you are required to submit one of the options below so that your readiness and ability/potential to engage rigorously with graduate-level work can be assessed:

  1. Professional writing samples that you produced in a professional capacity, such as a project report, public relations release, or any internal communications. Please include a cover sheet indicating the purpose of the piece, intended audience and if any analysis was done.
  2. Academic paper or published article. Please include a cover sheet identifying the course and term for which the academic paper was written or for what publication and on what date the material was published.

Program Requirements

General Program Requirements:
Number of Credits Required Beyond the Baccalaureate: 31

Core Courses
CMGT 8101Data Driven Insights3
CMGT 8103Organizational Communication3
CMGT 8105Social Responsibility in Corporations and Not-for-Profit Organizations3
CMGT 8106Communication Theory for Professionals3
Electives/Optional Concentration(s)
Select six courses from the following. Declaring a concentration is optional. A concentration is earned when all three courses in an area of study are successfully completed: 118
Conflict Management and Dispute Resolution
Leadership in Crises and Conflict Management
Conflict Management Processes in the Workplace
Designing Workplace Dispute Systems
Public Relations
Consulting and Consultation in Public Relations
Storytelling through Innovation
Law and Ethics in Public Relations
Strategic Communication and Cross-Cultural Leadership
Communicating Organizational Leadership
Leading Diverse Teams
Cross-Cultural Leadership
Directed Readings 2
Directed Readings in Communication Management
Capstone Course
CMGT 8109Final Project1
Total Credit Hours31

Up to two concentrations may be declared.


Students may choose to take a directed readings course for elective credit, pending faculty approval. Approval from the program director is required to count CMGT 5583 toward a concentration.

Culminating Event:
Capstone Project:
CMGT 8109 constitutes the final project in Communication Management. It requires students to solve a critical structural and/or procedural communication problem affecting an organization’s ability to communicate efficiently or effectively at internal and/or external levels. The 20-minute video-recorded presentation allows students during their final academic term to reflect on and summarize relevant concepts, practices and readings from their entire course of study.


Program Web Address:


Department Information:

Lew Klein College of Media and Communication

Office of Research and Graduate Studies

2020 N. 13th Street, 344 Annenberg Hall

Philadelphia, PA 19122-6015



Submission Address for Application Materials:


Department Contacts:

Director of Graduate Admissions:

Kaitlin Pierce, EdD



Program Director:

Quaiser Abdullah, PhD